Monthly Reports

Resources for helping individual EV drivers connect for monthly reports.

• What is the monthly battery report?
• What do I need to get a monthly report?
• Who is Smartcar?
• How are you generating the monthly report? What data do you use?
• When will I get the monthly report?
• Which vehicles are eligible for monthly reports?
• Is it safe to give you my subscription login? Can you control my car?
• Why are my vehicle credentials not working?
• How do I reactivate my connected services subscription or know which connected service I need?
• Why is the connection taking a long time?
• What if it says "No Compatible Vehicles Found" after sign in?
• Can I sign up if I lease my car?
• Do you support multi-factor authentication for Tesla vehicles?