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      1. Help Center
      2. Owners
      • Common FAQ
      • Owners
      • Buyers & Sellers

      Owners

      Support knowledge base (FAQs) for EV owners who use Recurrent.
      • What is the monthly battery report?
      • Which vehicles are eligible for dashboard reports?
      • How do I sign my car up?
      • What do I need to do to get a monthly report for my car?
      • How are you generating the monthly report? What data do you use?
      • Is it safe to give you my subscription login? Can you control my car?
      • What if my car has a battery replacement?
      • How do I reactivate my connected services subscription or know which connected service I need?
      • How Do Recurrent and Smartcar Protect my Information from Hackers?
      • What do I need to know about plug-in hybrids (PHEVs) and using Recurrent?
      • What do Comparative Insights tell me?
      • What do Market Insights tell me?
      • Does the temperature affect Tesla range?
      • How does terrain affect range?
      • What does the Range Insights section mean?
      • Who is Smartcar?
      • When will I see information in my dashboard?
      • Why are my vehicle credentials not working?
      • What is the "Range in 3 Years" Module?
      • What do Charging Insights tell me?
      • How much does my EV save?
      • Why is the connection taking a long time?
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