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Owners
Common FAQ
Owners
Buyers & Sellers
For Everyone:
Sell with Recurrent
Monthly Reports
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Help Center
Owners
Common FAQ
Owners
Buyers & Sellers
For Everyone:
Sell with Recurrent
Monthly Reports
Owners
Support knowledge base (FAQs) for EV owners who use Recurrent.
How is the Real World Range different from the “Expected Range” that you show right above it?
Why are you showing me a “Real Range” that isn’t specific to my car?
What is the monthly battery report?
Which vehicles are eligible for dashboard reports?
How do I sign my car up?
What do I need to do to get a monthly report for my car?
How are you generating the monthly report? What data do you use?
Is it safe to give you my subscription login? Can you control my car?
What if my car has a battery replacement?
How do I reactivate my connected services subscription or know which connected service I need?
How Do Recurrent and Smartcar Protect my Information from Hackers?
What do I need to know about plug-in hybrids (PHEVs) and using Recurrent?
What do Comparative Insights tell me?
What do Market Insights tell me?
Does the temperature affect Tesla range?
How does terrain affect range?
What does the Range Insights section mean?
Who is Smartcar?
When will I see information in my dashboard?
Why are my vehicle credentials not working?
What is the "Range in 3 Years" Module?
What do Charging Insights tell me?
How much does my EV save?
Why is the connection taking a long time?
How long does it take to get VIN-specific data on my Owner Insights dashboard?
How do I replace a vehicle on Recurrent?